Information we collect

When you browse, contact us, create an account or place an order, we may receive information such as your name, contact details, billing and shipping address, order details, account activity, messages, device data, IP address and cookie information.

How we use information

• To operate the store, process orders and provide customer support.
• To prevent fraud, protect accounts and keep the website secure.
• To understand and improve website performance and customer experience.
• To send marketing only where you have chosen to receive it, with an option to unsubscribe.
• To meet legal, tax and record-keeping obligations.

Services that help run the shop

Menako uses WordPress and WooCommerce to operate the store. Payments may be handled by PayPal and WooPayments; these providers process payment details under their own privacy terms. Jetpack and other essential site tools may process technical data for security, performance, forms or analytics. We do not directly store complete card details.

Cookies, sharing and retention

Cookies may keep the cart working, remember preferences, support sign-in and help measure site performance. Information is shared only with service providers, delivery partners, professional advisers or authorities where needed to operate the shop, fulfil an order, protect rights or comply with law. We keep information only as long as reasonably required for those purposes.

Your choices

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection or a copy of personal information. You can also manage browser cookies and unsubscribe from marketing messages.

Use our contact form for privacy questions or requests. We may need to verify your identity before completing a request.